PRIVACY POLICY UNDER THE GDPR UE 2016/679

Last updated: 28/10/2024

Welcome to our website. Please read carefully our Policy in order to understand the contexts in which we may process your personal data, what data we will process, the purposes and conditions of lawfulness of such processing, the ways in which you can exercise your control over the data and your rights.

Please also read, if you have not already done so, the (Terms of Use) page because it contains important guidance on safe browsing, privacy and the control systems adopted. This information is provided pursuant to the European General Data Protection Regulation (also GDPR) 2016/679, which provides for the protection of individuals with regard to the processing of personal data. According to the indicated regulation, such processing will be based on the principles of fairness, lawfulness and transparency and protection of your privacy and rights.

1. Who and how processes your personal data

Edilportale.com SpA., headquartered in Bari (Italy), at Via Loiacono 20 P.IVA and CF 05611580720, REA 429007, (hereinafter also Edilportale) is the Data Controller of processing of personal data in the contest of the services it provides to data subjects such as information services, networking, commercial promotion on Construction, Architecture and Design brands and products through the sites operated and managed by it such as www.archiproducts.com, www.edilportale.com, www.archiportale.com, www.archipassport.com , www.daloom.com and third-level domains connected to them and the services provided therein (DEM, newsletters), through showrooms or other physical locations managed and owned by it, through the organization of events and initiatives, through advertisements on social networks and access to related services (Meta, Google, TikTok, Pinterest).

For processing activities related to your use of Meta, Google, TikTok and Pinterest products (third parties) with your consent we may transmit information to third parties as joint controllers or data processors depending on the service used, please consult their policies and terms of use:

Meta

Ireland is a joint controller of the Processing and the necessary information required under Article 13(1)(a) and (b) of the GDPR is contained in Meta Ireland's Privacy Policy, which can be found at https://www.facebook.com/about/privacy. Extract from the joint ownership agreement: https://www.facebook.com/legal/controller_addendum

Google

Google Ireland Limited is a Data Controller for users of Google services residing in the European Economic Area or Switzerland, located at Gordon House, Barrow Street, Dublin 4, Ireland. Information available at the following link: https://policies.google.com/privacy?hl=it

TikTok

TikTok Information Technologies UK Limited, is a Data Controller and Data Processor, with registered office at Kaleidoscope, 4 Lindsey Street, London, EC1A 9HP, United Kingdom ("TikTok UK") and TikTok Technology Limited, with registered office at 10 Earlsfort Terrace, Dublin, D02 T380, Ireland ("TikTok Ireland"). Information available at the following link: https://www.tiktok.com/legal/page/eea/privacy-policy/it

PINTEREST

Pinterest Europe Ltd. is an Irish company with its registered office at Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland. Pinterest Europe Ltd is the data controller responsible for fulfilling the main obligations under the GDPR. Information available at the following link: https://policy.pinterest.com/it/privacy-policy

Your contact details may be communicated to brands in the construction, architecture and design sectors present in Archiproducts.

Everyone has the right to the protection of personal data concerning them. Edilportale.com SpA respects the right of its users to be informed with regard to the collection and other processing operations of their personal data. When processing data that can, directly or indirectly, identify you, we try to respect a principle of strict necessity. For this reason, we have configured the Websites and data acquisition forms at the showrooms and physical locations in our network in such a way that the use of your personal data is kept to a minimum and in such a way that the processing of your data is excluded when the purposes pursued in individual cases can be achieved through the use of anonymous data (such as, for example, in market research aimed at improving services) or by other means, which allow the data subject to be identified only when necessary or at the request of the authorities and the police (such as, for example, for data on traffic and your stay on the website or your IP address). Decisions regarding the purposes, methods of processing your personal data and the tools used including the security profile are the responsibility of Edilportale.com SpA, as the owner of the processing of users' personal data.This Privacy Policy provides you with all the information you need to understand how we collect and use information that identifies users of our portals. For any other information about our Privacy Policy you can send inquiries to the following email address elettronica:[email protected]. or to Edilportale.com SpA., located in Bari (Italy), via Loiacono, n° 20 cap 70126. Edilportale Data Protection Officer (also referred to as RDP/DPO): To exercise the rights provided for in Articles 15 to 22 of EU Reg. 2016/679 (GDPR), the data subject should address a written request to: Edilportale s.p.a. Via N. Loiacono, 20/B, 70126 Bari, Italy or write to the Data Protection Officer at the following email address [email protected].

Registration to one of the web site managed by Edilportale allows you to enjoy the services dedicated to registered users of all the web sites of our network using the same login credentials. Edilportale.com Spa to be sure that the personal data of its users are secure, gives instructions on privacy and security to employees and verifies that these instructions are strictly enforced within the company, and signs binding agreements on the protection of personal data with external parties (e.g. partners, advertiser client companies, client companies exhibiting products and services at showrooms or locations owned or managed by Edilportale, IT service providers) entitled to process personal data.

2. When we collect your data

  • When you have access to the website and simply decide to browse it;
  • When you register as a user of our platforms in order to access restricted functionalities;
  • when you have access the pages of the Brands and related products present in Archiproducts;
  • When you request subscription to the newsletters and/or the DEM service;
  • When you decide to interact within our pages on social networks;
  • When you decide to interact with our advertisements on social networks or received by e-mail;
  • When you access our showrooms and other locations managed and owned by you as a visitor;
  • When you participate in our events, courses and initiatives and/or request participation in them as an Archiproducts professional and user.

3. How we use personal data and for what purposes

3.1 Data processing for website users and online portals.

Your personal data (personal details, user ID and password, e-mail address, IP addresses or domain names of the computers used by users who connect to the Site, the URI Uniform Resource Identifier addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server and other parameters relating to the operating system and the user's computer environment.) are collected and processed by Edilportale.com SpA. for purposes strictly related to the use of the websites and its information services, with information also rendered by third party advertisers.

Your personal (contact details, profession, geographical area, address) data may also be used in other processing operations, however, in terms compatible with these purposes. In particular, your personal data may be processed for the following purposes on the basis of of the performance of the requested services as legal basis:

  • To provide you with restricted functionalities, as part of the access processes to the portal, such as the modification of your access data and user profile;
  • To receive our newsletters and DEM, which are an intrinsic part of our services; therefore, by consenting to the processing of your data, Edilportale.com SpA may send you emails containing technical-commercial information also concerning third party companies and exhibitors. These emails (also referred to as DEM or newsletters) are an intrinsic part of the services rendered by Edilportale.com SpA;
  • To provide you with support services;
  • To send your requests aimed at obtaining information and receiving informative material (catalogs, brochures, price lists, etc.) to our advertiser companies;
  • When you make a purchase, for order processing and business relationship management (deliveries, invoices, customer service). The recipients of your personal data, if necessary, will be our payment system or payment security providers, our delivery providers, our business partners. These companies are obliged to protect your data and use it in accordance with this policy and the requirements of the Law;

Your personal data (contact details, profession, geographical area, address, sector of interest, products and brands consulted) may be processed for the following purposes on the basis of your consent as legal basis:

  • to communicate your contact details to the our advertising companies whose catalogues, BIM and CAD files you download or whose pages you consult or if you visit the website from our pages,
  • to report your contact details to the Archiproducts partner exhibiting companies in the context of trade fairs or industry events in which you will participate if you decide to associate your account with electronic tickets to allow the same companies, in compliance with privacy legislation, to send you more information about their products or services.
  • we may install snippets of code (cookies, pixels, beacons or tags) on your browser when you visit our sites or when you open our emails. The code transmits to the server of the website or social network certain information about your device and the actions you have taken on the website, or the fact that you have opened the email. Your interest in the website or e-mail can then be recorded and used for analysis or advertising purposes. (Please consult the cookie policy)

Your personal data (contact details, profession, geographical area, address, sector of interest, products and brands consulted) may be processed for the following purposes on the basis of legitimate interests, as legal basis, pursued by the controller, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject:

  • Anonymous statistical analysis activities functional to the correct setting of marketing policies. For example, the data you provide, duly anonymized, could be used to set up target profile templates for marketing campaigns on the social platforms of Meta, Google, Pinterest, TikTok;

Your personal data are processed mainly in electronic format. Your personal data will be kept in a form that allows your identification for the time strictly necessary for the purpose for which the data were collected and subsequently processed and, in any case, within the limits of the law. To ensure that your personal data is always accurate and up-to-date, in any case relevant and complete, please notify us of any changes that have occurred at: [email protected]. Your personal data will not be disclosed to third parties for purposes not permitted by law or for purposes not in accordance with this policy. In addition, your data may be disclosed to law enforcement or judicial authorities, in accordance with the law and upon formal request by such parties, for example as part of anti-fraud services. Your personal information may be disclosed by Edilportale.com Spa in the event that it determines that disclosure and communication to third parties is reasonably necessary to enforce its Terms of Use or to protect its business from economic harm and any other harm. Edilportale.com SpA in the event of reorganization, merger or sale may transfer to third parties affected by such operations all personal data collected and for the specific purposes for which you have given consent. In all these cases your consent is not necessary. Your personal data may be disclosed to the public only with your consent and only in the context of providing the services rendered through our portals. Your personal data may be transferred abroad only for the purposes strictly related to the use of our websites and information services and only for the purpose for which your data was obtained.

3.2 Data processing for visitors to showrooms and physical locations owned and operated by Edilportale.Spa.

Your personal data (name, e-mail address, profession, city, telephone contact, company to which you belong, photos and videos) are collected and processed by Edilportale.com SpA for purposes strictly related to the information services offered in the context of the communication activities at the showrooms and physical locations owned and managed by Edilportale and during events organized by Edilportale.Spa. In particular, your personal data may be processed for the following purposes on the basis of your consent as legal basis::

  • Registration to the Edilportale.Spa network www.archiproducts.com, www.edilportale.com, www.archiportale.com and www.archilovers.com
  • Sending information on products and offers in line with your professional profile and geographical area of interest;
  • Sending of your personal data to third party exhibitors present at the showroom or other locations managed and/or owned by Edilportale Spa, belonging to different categories related to the Edilportale.Spa business scope by means of partnership agreements and service provision contracts;
  • Publication for advertising purposes of images in the context of events in which you decide to participate.

Your personal data (contact details, profession, geographical area, address, sector of interest, products and brands consulted) may be processed for the following purposes on the basis of legitimate interests, as legal basis, pursued by the controller, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject:

  • Access control, safety & security, video surveillance activities
  • Statistical analysis activities;

4. What happens if you do not communicate to Edilportale.com Spa your personal data

4.1 The communication of your personal data to Edilportale.com SpA and, in particular, of your personal data, your e-mail address, your postal address, your telephone number, your profession are necessary for the receipt of the newsletter and for access to free services rendered through its portals or the provision of other services rendered on the websites at your request or when your data is necessary for the fulfillment of obligations arising from laws or regulations. Any refusal to communicate, to Edilportale.com SpA, certain of your data necessary for these purposes could result in the impossibility for Edilportale.com SpA to provide the services through its websites, such as sending you the newsletter, providing you with information or printed material, sending you news about conferences, seminars and courses, providing support services, correctly fulfilling legal and regulatory obligations. Failure to provide data may constitute, depending on the case, a legitimate and justified reason for Edilportale.com SpA not to perform or suspend the services you have requested. On the other hand, the communication to Edilportale.com SpA of further data, other than essential data, for the purposes of the fulfillment of its services is optional and does not entail any consequences for the use of the website. Depending on the case and, if necessary, from time to time, Edilportale.com SpA will inform you of the mandatory or optional nature of the communication of your personal data. We will highlight the compulsory or optional nature of the communication of your data, by affixing an appropriate character (*) to the information of a compulsory nature or of only the data necessary for the provision of services on our portals. Please note that failure to provide optional personal data will not result in any obligation or disadvantage.

4.2 The communication of your personal data to Edilportale.com SpA and, in particular, your personal data, your e-mail address, city, phone number, your profession is mandatory to access the showrooms and locations owned and / or managed by Edilportale.Spa, these data are transmitted to the exhibiting companies that may contact you for marketing purposes. Failure to provide the data and consent to such data transmission will be grounds for denial for your access to the same locations.

5. To whom we disclose your personal data

5.1 Your personal data may be made available to third companies that process the data autonomously only to execute the operations described on our portals as indicated in the above par. 3 and only when this purpose is not incompatible with the purposes for which your data were collected and subsequently processed and, in any case, in a manner that complies with the law. Any third party companies to which we will make such data available are client companies of edilportale.com SpA that, through the signing of contractual clauses, have provided adequate guarantees on the subsequent use of such data for the purposes for which your data was obtained (requests for information, requests for quotes, etc.). The data will not be communicated, transferred or, in any other way, transferred to other third parties, without the users having been informed in advance and, with their consent, when required by law.

5.2 Transmission of your data to the Companies within the Edilportale Digital Forum.

Your personal data, in case you register for the Edilportale Digital Forum, will be automatically transmitted to the Companies present in the Expo Area whose pages you will have visited. Also in case you register for a workshop or webinar organized by Edilportale within the Edilportale Digital Forum, your data will be transmitted to the Companies that have a Talk within the workshop or webinar you have registered for. The Companies that have received your data as a result of this registration may send you information about the products covered by the webinar or workshop you have registered for. The transmission of your data, as just described, will be automatic whether you are a new user registering for the first time, or in the event that you register using login credentials from a registration you have previously made.

5.3 Transmission of your data to Companies that display products and/or services at Edilportale's showrooms or locations

The transmission of your data to the Companies that display products and/or services at the showrooms or locations managed and/or owned by Edilportale.Spa will be conditional on your explicit consent that will be required for the purposes of access to the above locations. Such consent will be given for the purpose of sending by the Companies themselves marketing communications and/or more specific information related to the products and/or services displayed during your visit.

6. How we collect your data on our portals

As part of the use and navigation of our portals, it may happen that some personal data is collected automatically (via so-called "cookies"), such as, for example, in the case of collecting the user's IP address and other information related to the user's stay on the website or preferences expressed by the user in choosing the services offered by the website. This information and data is collected directly and automatically by the website and as part of its own operation. For more details on how it works you can read our About (cookies).

7.1 Security Measures

We have adopted security measures so as to minimize the risks of destruction or loss, even accidental, of the data themselves, unauthorized access or processing that is not permitted or does not conform to the purposes of collection set out in our Privacy Policy. However, Edilportale.com SpA cannot guarantee its users that the measures taken for the security of the website and the transmission of data and information will limit or totally exclude any risk of unauthorized access or loss of data. We recommend that you ensure that your computer is equipped with appropriate software devices for the protection of network transmission of data, both incoming and outgoing (such as up-to-date antivirus systems) and that your Internet service provider has taken appropriate measures for the security of network data transmission.

7.2 Trusted Shops Buyer Protection

If you choose to enroll in Trusted Shops buyer protection, your personal information will be transmitted to Trusted Shops. You can find more details in the Trusted Shops data protection policy.

7.3 Bank data registration

In case of credit card payment, the information required to process the transaction, such as credit or debit card number, expiration date, security code will be protected and managed by our systems to enable you to finalize the purchase. The payment information and arrangements entered into the financial system (credit card number, security codes) are processed through SSL (Secure Sockets Layer) protocol and will not be stored in any way on our systems.

8. Your rights

Archiproducts takes appropriate technical and organizational measures necessary to facilitate the exercise of your rights under Articles 15 to 22 of EU Reg 2016/679. The procedures for exercising your rights are set out, in general terms, in Article 12 of EU Reg 2016/679. Edilportale.com SpA. may refuse to comply with requests that are futile, harassing, harm the privacy of others. The following are the information that you can request from us and on which you can have feedback in case of need:

  • Confirmation of the existence or non-existence of personal data about you;
  • Information about the origin of your personal data;
  • Information about the purpose and method of processing of your personal data;
  • Information about the logic applied in case of processing carried out with the aid of electronic instruments;
  • The identification details of the data controller and data processors;
  • The indication of the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them as, for example, data processors;
  • When possible, information about the retention period and obtain limitations on processing;
  • Portability of data, i.e., receive them in a structured, machine-readable format and transmit them to another data controller without hindrance;
  • The updating, rectification or integration of your personal data;
  • The deletion, transformation into anonymous form or blocking of your personal data, processed in violation of the law, including those whose storage is not necessary in relation to the purposes for which the data were collected;
  • Revocation of consent at any time without affecting the lawfulness of the processing based on the consent given before revocation; propose a complaint to the competent authority (Privacy Guarantor).

You will have the right to object to data processing in the following cases:

  • For legitimate reasons to the processing of personal data concerning you, even if pertinent to the purpose of collection;
  • To the processing of personal data concerning you for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication;
  • To automated decision-making concerning natural persons, including profiling.

8.1 How you can exercise your rights

You may freely and at any time exercise your rights, provided that they are within the limits of the law, with a request addressed to Edilportale.com SpA. Edilportale.com SpA. may refuse to comply with requests that are futile, harassing, damaging the privacy of others. Therefore, in case you want to exercise your rights or in case you want to receive more information, regarding the processing of your personal data, you can submit a petition to Archiproducts, without particular formalities (e.g., by e-mail, telephone). The petition may refer, depending on your needs, to specific personal data, to categories of data or to a particular processing, or to all personal data concerning you, however processed. Upon receipt of your petition Archiproducts will provide you with appropriate feedback, without undue delay, no later than 1 month after its receipt. This deadline may be extended by 2 months if it becomes necessary taking into account the complexity and number of requests. In that case, Archiproducts will still notify you within 1 month of receipt of the request.

8.2 Exercise of generic rights

You may submit your request to exercise your rights under articles 15 to 22 of the GDPR by writing an email to [email protected] or to DPO [email protected], stating the reasons for your request. Alternatively, if you are without email or do not have the ability to access a web network, you can contact us at the following telephone number: 080 5533207.

8.3 Unsubscribing from the newsletter

You may unsubscribe from the periodic sending of our newsletters at any time via the "Unsubscribe from newsletter" link found in the footer of all communications sent via your explicit request.

8.4 Deleting your personal account

To delete your account and data, log into your personal area using the link https://login.archipassport.com/account/login.aspx?returnurl=https://www.archiproducts.com. Within the "Account Settings" section you will find "Deactivate Account" by clicking on "Deactivate My Account" your account will be removed (including Newsletter Subscription, Team and Stories created)

9. Contact

If you would like to receive more information on how Edilportale.com SpA processes your personal data, please write an e-mail to the following e-mail address [email protected], to know your rights and be up to date on the legislation on the protection of persons with respect to the processing of personal data, we recommend that you visit the website of the Guarantor for the Protection of Personal Data at www.garanteprivacy.it.

10. Retention periods

Your information is retained for as long as necessary to fulfill the purposes stated in this policy unless a longer retention period is required or permitted by law.

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